Privacy policy

Last updated: February 5, 2026

Overview

This Privacy Policy explains how Strapline collects, uses, and protects your personal information.

The words “we”, “us” and “our” mean Strapline.
Our store is powered by Shopify, which helps us run this website and sell products.

By using our website or buying from us, you agree to this Privacy Policy.

If there is a difference between our Terms of Service and this Privacy Policy, this Privacy Policy applies to your personal data.

Personal information we collect

We collect personal information that can identify you. This may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by payment providers)

  • Account details (if you create an account)

  • Order and transaction history

  • Messages you send to us

  • Device and usage data (IP address, browser, cookies)

We do not collect anonymous data that cannot identify you.

How we collect information

We collect personal information:

  • Directly from you when you place an order, contact us, or create an account

  • Automatically through the website (cookies, device and browser data)

  • From Shopify and service providers who help us run the store

How we use your information

We use your personal information to:

  • Process orders and payments

  • Ship products to you

  • Communicate with you about orders or support

  • Improve our website and services

  • Remember your preferences

  • Send important service emails

  • Send marketing emails (you can unsubscribe anytime)

  • Prevent fraud and misuse

  • Follow legal requirements

Sharing your information

We may share your personal information only when needed:

  • With Shopify (to operate the store)

  • With payment providers and shipping companies

  • With service partners who help us run the store

  • When required by law

We do not sell your personal information.

Shopify

Our store is hosted by Shopify.
Shopify processes personal data to provide and improve its services.

Your data may be stored or processed outside your country.
Shopify follows international data protection laws.

More information: https://privacy.shopify.com

Cookies

We use cookies to:

  • Make the website work correctly

  • Remember your preferences

  • Improve user experience

You can control cookies in your browser settings.

Children

Our website is not intended for children.
We do not knowingly collect personal data from children.

Data security and storage

We take reasonable steps to protect your personal data.
No system is fully secure, so we cannot guarantee complete security.

We keep personal data only as long as needed for orders, legal duties, or support.

Your rights (EU / GDPR)

If you live in the EU or UK, you have the right to:

  • Access your personal data

  • Correct your data

  • Delete your data

  • Limit or stop processing

  • Withdraw consent

  • File a complaint with a data authority

To use your rights, contact us by email.

Marketing emails

You can unsubscribe from marketing emails at any time.
We may still send emails about orders or your account.

Changes to this policy

We may update this Privacy Policy from time to time.
The newest version will always be on this page.

Contact

If you have questions or want to use your privacy rights, contact us:

Store name: Strapline
Owner: Andrej Kondratov

Email:
strapline.shop@gmail.com

Phone:
+420 704 311 334

Address:
Praha 13 Volutová 2517 158 00 Czechia

We are the data controller of your personal information.